FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are our main products?

We design and manufacture various powder processing equipment and systems,as like grinding mills, ball mills,hammer mills,jet mills,classifiers, powder surface coating machines, mixing machines, etc.

How long time is our delivery?

60 to 90 days after the down payment received.

What payment terms do we offer?

30% by T/T as down payment;

70% by T/T before shipment or irrevocable L/C at sight.

What kind of shipment can we do?

By sea by trains and spare parts shipped by air.

What service can we supply for machine installation and test run?

We send engineers to the clients’ project site  to guide the the machine installation, commissioning and trainging.

What is our warranty policy?

One year after installation or 18 months after the delivery.
Offer lifetime service for our machine products, collect the cost of wear parts.

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